Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
Recall at a glance
- Recall number
- 26-450 (CPSC)
- Recall date
- April 30, 2026
- Brand
- Residential Elevators
- Category
- Other consumer products
- Products
- Residential Elevators StrikeLock Hoistway Door Locking Device
- Hazard
- Risk of Serious Injury or Death from Fall and Injury Hazards
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 450
- Made in
- United States
- Last updated by CPSC
- May 1, 2026
What was recalled
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Residential Elevators StrikeLock Hoistway Door Locking Device · About 450 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.; Residential Elevators, Inc., of Crawfordville, Florida.
Consumer contact
Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
Recall history and context
Residential Elevators appears in 5 CPSC recalls on record. See all Residential Elevators recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Residential Elevators StrikeLock Hoistway Door Locking Device (About 450 units). This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door.
Why was it recalled?
CPSC lists the reason as: Risk of Serious Injury or Death from Fall and Injury Hazards.
What should I do if I own one?
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed…
More recalls from Residential Elevators
- Residential Elevators Recalls Home Elevators
August 11, 2022 · Residential Elevators · Other consumer productsThis recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE.…
- Residential Elevators Recalls Elevators
September 10, 2020 · Residential Elevators · Other consumer productsThis recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The…
- Residential Elevators Recalls to Inspect Elevators
March 29, 2018 · Residential Elevators · Other consumer productsThis recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The…
- Residential Elevators Recalled for Repair by ThyssenKrupp Access Manufacturing
September 20, 2012 · Residential Elevators · Other consumer productsThis recall involves LEV II, Volant and Rise residential elevators. The elevators were installed in residences with three or more floors. The elevator's four-digit model…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 1, 2026. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.