Recall Radar

Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Recall 22-199 · August 11, 2022 · Residential Elevators

What to doConsumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Read the official CPSC notice

Recall at a glance

Recall number
22-199 (CPSC)
Recall date
August 11, 2022
Brand
Residential Elevators
Category
Other consumer products
Products
Residential Elevators
Hazard
Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Hazard type
Suffocation and strangulation
Remedy
Repair
Units
About 31,000
Made in
United States
Last updated by CPSC
August 11, 2022

What was recalled

This recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers' homes.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Residential Elevators · About 31,000 units

Photos from the recall notice

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors
Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death

Where it was sold

Companies named in the notice: Directly to consumers and by authorized dealers nationwide from 1986 through July 2022 for between $20,000 and $35,000 including installation.; Residential Elevators, Inc., of Tallahassee, Fla..

Injuries or incidents reported

Residential Elevators, Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.

Consumer contact

Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on "Recall Information" at the home page for more information.

Recall history and context

Residential Elevators appears in 5 CPSC recalls on record. See all Residential Elevators recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Residential Elevators (About 31,000 units). This recall involves Residential Elevators, Inc.

Why was it recalled?

CPSC lists the reason as: Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children.

What should I do if I own one?

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 11, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.