Recall guides
Short, sourced guides based on CPSC’s published advice.
- How to check if a product is recalled
Four ways to find out whether a product you own or plan to buy has been recalled in the US: search CPSC recalls, sign up for alerts, call the hotline and check secondhand items.
- What to do if you own a recalled product
Stop using it, read the remedy, contact the company and escalate to CPSC if needed. A plain-English guide to refunds, repairs and replacements for recalled products.
- E-bike, scooter and hoverboard battery charging safety
CPSC’s charging advice for e-bike, e-scooter and hoverboard batteries: do not charge overnight, use the right charger, avoid modified packs and dispose of batteries correctly.