Recall Radar

Pacific Cycle Recalls E-Bikes Due to Fire Hazard

Recall 24-092 · January 25, 2024 · Pacific Cycle

What to doConsumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
24-092 (CPSC)
Recall date
January 25, 2024
Brand
Pacific Cycle
Category
E-bikes, e-scooters and hoverboards
Products
Ascend Cabrillo and Minaret Electric Bikes
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Refund
Units
About 1,700
Made in
China
Last updated by CPSC
January 25, 2024

What was recalled

This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Ascend Cabrillo and Minaret Electric Bikes · About 1,700 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Bass Pro Shops and Cabela's stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500.; Pacific Cycle Inc., of Madison, Wisconsin; Bass Pro LLC, of Springfield, Missouri.

Injuries or incidents reported

The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.

Consumer contact

Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information.

Recall history and context

Pacific Cycle appears in 14 CPSC recalls on record. See all Pacific Cycle recalls.

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Ascend Cabrillo and Minaret Electric Bikes (About 1,700 units). This recall involves Ascend Cabrillo and Minaret Electric Bikes.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.

More recalls from Pacific Cycle

  • Pacific Cycle Recalls Schwinn Ovation Bicycle Child Carriers
    December 18, 2025 · Pacific Cycle · Baby and nursery

    This recall involves the Schwinn Ovation Bicycle Child Carrier, Model SW80356. The product is black with a gray seat cushion, black harness straps, and red buckles. It…

  • Pacific Cycle Recalls Pacific Kids' Igniter and Pacific Bubble Pop 20-Inch Bicycles
    December 22, 2022 · Pacific Cycle · Toys and games

    This recall involves two models of 20" Pacific Kids' Bicycles. The Pacific Igniter has red with white and black accent colors and the word "Igniter" on the downtube and…

  • Pacific Cycle Recalls Schwinn Electric Scooters
    December 15, 2021 · Pacific Cycle · E-bikes, e-scooters and hoverboards

    This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a…

  • Pacific Cycle Recalls Adult Men's Mountain Bicycles
    October 25, 2018 · Pacific Cycle · Sports, bikes and outdoor

    This recall involves Schwinn Abbott Adult Men's Full Suspension Mountain Bicycles. The bicycles are black with green, yellow and blue accent colors on the downtubes. The…

  • Pacific Cycle Recalls Swivel Wheel Jogging Strollers
    July 7, 2016 · Pacific Cycle · Baby and nursery

    This recall involves single and double occupant swivel wheel jogging strollers that have a quick release mechanism for removing and re-attaching the front wheel. Instep…

  • Pacific Cycle Recalls Infant Bicycle Helmets
    May 17, 2016 · Pacific Cycle · Baby and nursery

    This recall involves infant bicycle helmets with magnetic no-pinch chin strap buckles. The helmets are made for infants ranging from one to three years old. The helmet…

Similar recalls in e-bikes, e-scooters and hoverboards

  • Gazelle USA Recalls Urban Arrow Cargo Electric Bikes
    October 1, 2026 · Gazelle · E-bikes, e-scooters and hoverboards

    This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban…

  • Acer America Corporation Recalls Two-Wheeled Folding Electric
    April 30, 2026 · Acer · E-bikes, e-scooters and hoverboards

    This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for…

  • Specialized Bicycle Components Recalls Specialized Turbo Como SL Electric Bicycles
    March 19, 2026 · Specialized Bicycle Components · E-bikes, e-scooters and hoverboards

    This recall involves bicycle forks on all Specialized Como SL electric bicycles, regardless of model. "Como SL" is printed on the bicycle's seat tube or top tube, and…

  • Rear Bolts on Trek and Electra Electric Bicycles Recalled
    January 29, 2026 · Rear Bolts on Trek · E-bikes, e-scooters and hoverboards

    This recall involves the rear wheel bolts on model year 2026 Trek-branded FX+ 1 Midstep, FX+ 1S Midstep, FX+ 1 Stepover, and FX+ 1S Stepover, and Electra-branded Townie…

  • Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes
    January 29, 2026 · Gazelle · E-bikes, e-scooters and hoverboards

    This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the…

  • Pedego Electric Bikes Recalls Fat Tire Trikes
    December 18, 2025 · Pedego Electric Bikes · E-bikes, e-scooters and hoverboards

    This recall involves the Fat Tire Trike, an aluminum adult three-wheeled electric tricycle. It has a rectangular label on the downtube near the front of the frame with…

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 25, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.