Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards

Recall at a glance

What was recalled

This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Schwinn Tone Electric Scooters (e-scooters) · About 11,340 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550.; Mast Work Handicraft Co. Ltd., of China; Pacific Cycle Inc., of Madison, Wisconsin; Cycling Sports Group, Inc., of Wilton, Connecticut.

Injuries or incidents reported

Pacific Cycle has received nine reports of loosened or cracked handlebars which include one report of an injury where bruising and abrasions occurred, when a consumer fell from the e-scooter while riding after the handlebar broke.

Consumer contact

Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.

Recall history and context

Pacific Cycle appears in 14 CPSC recalls on record. See all Pacific Cycle recalls.

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

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