Johnson Health Tech Recalls Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert)
Recall at a glance
- Recall number
- 22-718 (CPSC)
- Recall date
- January 28, 2022
- Brand
- Johnson Health Tech
- Category
- Sports, bikes and outdoor
- Products
- Matrix T1 and T3 Series Commercial Treadmills
- Hazard
- Fire Hazard (Recall Alert)
- Hazard type
- Fire and burn
- Remedy
- Repair
- Units
- About 19,900 (In addition, about 17 in Canada)
- Made in
- China, Taiwan
- Last updated by CPSC
- January 28, 2022
What was recalled
This recall involves the Matrix Fitness T1X, T1xe, T3x and T3xh treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is comprised of the letters TM, a three-digit model number, the manufacture date in YY/MM format, followed by a five-digit serial. The recalled treadmills were manufactured from January 2009 through January 2018. The treadmills with the following serial numbers are included in this recall: MODEL NAME SERIAL NUMBER RANGES T1x/T1xe TM5070901##### through TM5071210##### T3x/T3xe TM5090901##### through TM5091311##### T1x/T1xe TM5141006##### through TM5141101##### T1x/T1xe TM5221105##### through TM5221801##### T3x/T3xe TM5231006##### through TM5231801##### T3xh TM5261412##### through TM5261801#####
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Matrix T1 and T3 Series Commercial Treadmills · About 19,900 (In addition, about 17 in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009 through October 2020 for between $3,400 and $8,900.; Johnson Health Tech North America Inc., of Cottage Grove, Wisc..
Injuries or incidents reported
Matrix Fitness has received 58 reports of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.
Consumer contact
Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at reworks@johnsonfit.com, or online at https://matrixfitness.com/us/eng/safety-notices or at www.matrixfitness.com and click on "Safety Notices" for more information.
Recall history and context
Johnson Health Tech appears in 8 CPSC recalls on record. See all Johnson Health Tech recalls.
Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Matrix T1 and T3 Series Commercial Treadmills (About 19,900 (In addition, about 17 in Canada) units). This recall involves the Matrix Fitness T1X, T1xe, T3x and T3xh treadmills.
Why was it recalled?
CPSC lists the reason as: Fire Hazard (Recall Alert).
What should I do if I own one?
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
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- Johnson Health Tech Recalls Matrix ClimbMills
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- Johnson Health Tech Recalls Matrix Fitness Strength Training Machines
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- Magnum and Matrix Fitness Multi-Station Strength Training Towers Recalled by Johnson Health Tech
April 25, 2014 · Johnson Health Tech · Sports, bikes and outdoorThis recall involves all Magnum and Matrix Fitness 900 Pro Series multi-station strength training towers used at commercial fitness facilities such as health clubs…
- Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech
January 23, 2014 · Johnson Health Tech · Sports, bikes and outdoorThis recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals…
- Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech
July 25, 2013 · Johnson Health Tech · Other consumer productsThis recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 28, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.