Recall Radar

Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

Recall 13-250 · July 25, 2013 · Johnson Health Tech

What to doConsumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Read the official CPSC notice

Recall at a glance

Recall number
13-250 (CPSC)
Recall date
July 25, 2013
Brand
Johnson Health Tech
Category
Other consumer products
Products
Johnny G. Krankcycle® by Matrix
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Repair
Units
About 2,200
Made in
Taiwan
Last updated by CPSC
January 26, 2015

What was recalled

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Johnny G. Krankcycle® by Matrix · About 2,200 units

Photos from the recall notice

Recalled Krankcycle with detachable seat
Recalled Krankcycle with detachable seat

Where it was sold

Companies named in the notice: Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.; Johnson Health Tech North America, of Cottage Grove, Wis..

Injuries or incidents reported

Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.

Consumer contact

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.

Recall history and context

Johnson Health Tech appears in 8 CPSC recalls on record. See all Johnson Health Tech recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Johnny G. Krankcycle® by Matrix (About 2,200 units). This recall involves all Johnny G.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

More recalls from Johnson Health Tech

Similar recalls in other consumer products

  • 3M Company Recalls Scotch™ Thermal Laminators
    October 15, 2026 · 3M · Other consumer products

    This recall involves the Scotch™ thermal laminator, model number TL1302Z. The laminator is light gray/white with gray accents and the word "Scotch" is printed in gray on…

  • The Conqueror Recalls Avengers Medals
    October 8, 2026 · The Conqueror · Other consumer products

    This recall involves the Avengers Infinity Gauntlet medal. The medal is gold, with colorful gems on the front and comes in a black package marked "Marvel Avengers" with…

  • Dollar Tree Stores Recalls Electric Balloon Pumps
    October 1, 2026 · Dollar Tree Stores · Other consumer products

    The recalled electric balloon pump is a high-pressure pump that has two operation modes, continuous and touch-on. It is made of plastic and comes in pink with a blue…

  • Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas
    September 17, 2026 · Sauna360 Expands · Other consumer products

    This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the…

  • Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits
    September 17, 2026 · Sauna360 · Other consumer products

    This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words…

  • Prepared Hero Recalls Fire Spray Canisters
    September 10, 2026 · Prepared Hero · Other consumer products

    This recall involves the Hero Fire Spray Fire Canisters. The canisters are either red and blue or red and have the company's logo on them with the name HERO Fire Spray…

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 26, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.