Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert)

Recall at a glance

What was recalled

This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Matrix ClimbMills · About 10,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011 through September 2015 for between $8,000 and $13,000.; Johnson Health Tech North America, of Cottage Grove, Wis..

Injuries or incidents reported

The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation.

Consumer contact

Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email service@johnsonfit.com or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information.

Recall history and context

Johnson Health Tech appears in 8 CPSC recalls on record. See all Johnson Health Tech recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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