Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Ascent Trainer® by Matrix and Matrix Fitness Elliptical · About 2,800 in the U.S. units

Photos from the recall notice

Where it was sold

Companies named in the notice: Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed.; Johnson Health Tech North America, Inc. of Cottage Grove, Wis..

Injuries or incidents reported

The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported.

Consumer contact

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.

Recall history and context

Johnson Health Tech appears in 8 CPSC recalls on record. See all Johnson Health Tech recalls.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

More recalls from Johnson Health Tech

• Johnson Health Tech North America Recalls Matrix-Brand Training Cycles
  January 30, 2025 · Johnson Health Tech · Other consumer products

  This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars…

• Johnson Health Tech Recalls Matrix T1 and T3 Commercial Treadmills
  January 28, 2022 · Johnson Health Tech · Sports, bikes and outdoor

  This recall involves the Matrix Fitness T1X, T1xe, T3x and T3xh treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a…

• Johnson Health Tech Recalls Matrix ClimbMills
  November 29, 2016 · Johnson Health Tech · Other consumer products

  This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080…

• Johnson Health Tech Recalls Matrix Fitness Strength Training Machines
  January 22, 2015 · Johnson Health Tech · Sports, bikes and outdoor

  This recall involves five models of the Matrix Fitness series strength training machines with chrome frames, stacked weights, overhead pulleys, and some with black or…

• Magnum and Matrix Fitness Multi-Station Strength Training Towers Recalled by Johnson Health Tech
  April 25, 2014 · Johnson Health Tech · Sports, bikes and outdoor

  This recall involves all Magnum and Matrix Fitness 900 Pro Series multi-station strength training towers used at commercial fitness facilities such as health clubs…

• Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech
  July 25, 2013 · Johnson Health Tech · Other consumer products

  This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have…

Similar recalls in sports, bikes and outdoor

• HatsanUSA Recalls Blitz Air Rifles
  October 15, 2026 · HatsanUSA · Sports, bikes and outdoor

  This recall involves all units of the Hatsan Blitz and Blitz 777 pellet shooting air rifles sold from February 2020 through March 2026. Both the Blitz and Blitz 777…

• Pacearth Direct Recalls PACEARTH Swing Seats
  October 8, 2026 · Pacearth Direct · Sports, bikes and outdoor

  This recall involves PACEARTH U-type swing seats. The swing seats were sold in various colors including green, blue, pink, red and turquoise. The chain is coated in…

• Decathlon America Recalls Van Rysel GRVL AF Bicycles
  October 8, 2026 · Decathlon · Sports, bikes and outdoor

  This recall involves adult multi-terrain gravel bicycles Van Rysel GRVL AF Sword Brown CN FR (model number 8911304), Van Rysel GRVL AF Apex Beige CN FR (model number…

• Walmart Recalls Over 4.4 Million Expert Grill Brushes
  October 1, 2026 · Walmart · Sports, bikes and outdoor

  This recall involves certain Walmart Expert Grill metal wire bristle grill brushes. The brushes have black plastic or stainless-steel handles. Some brushes come with…

• Golden Resale Recalls Portable Camping Showers
  October 1, 2026 · Golden Resale · Sports, bikes and outdoor

  This recall involves Portable Camping Showers with a bucket and immersion heater. The shower system consists of a black rechargeable electric shower pump, a black shower…

• 5Color Recalls Children’s Bicycle Helmet and Pads Sets
  September 24, 2026 · 5Color · Sports, bikes and outdoor

  This recall involves 5Color-branded bicycle helmet and pads sets. The sets consist of a pink helmet, knee and elbow pads. Only the size small helmets are included in…