Recall Radar

Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)

Recall 15-754 · September 15, 2015 · Segway

What to doConsumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

Read the official CPSC notice

Recall at a glance

Recall number
15-754 (CPSC)
Recall date
September 15, 2015
Brand
Segway
Category
Power banks, chargers and batteries
Products
Off-Board Charger for Segway Personal Transporter (PT)
Hazard
Shock Hazard (Recall Alert)
Hazard type
Electric shock
Remedy
Repair
Units
About 17
Made in
United States
Last updated by CPSC
September 15, 2015

What was recalled

This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Off-Board Charger for Segway Personal Transporter (PT) · About 17 units

Photos from the recall notice

Segway Recalls Off-Board Chargers for Segway Personal Transporters

Where it was sold

Companies named in the notice: Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.; Segway Inc., of Bedford, N.H..

Consumer contact

Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.

Recall history and context

Segway appears in 6 CPSC recalls on record. See all Segway recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Off-Board Charger for Segway Personal Transporter (PT) (About 17 units). This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001.

Why was it recalled?

CPSC lists the reason as: Shock Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 15, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.