Segway Inc. Announces Recall to Repair Segway® Personal Transporters

Recall at a glance

What was recalled

This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)] · About 23,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.; Segway Inc., of Bedford, N.H..

Injuries or incidents reported

Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.

Consumer contact

Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.

Recall history and context

Segway appears in 6 CPSC recalls on record. See all Segway recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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