Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards

Recall at a glance

What was recalled

This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Personal computers · About 680 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.; Sony Electronics Inc. of San Diego, Calif..

Injuries or incidents reported

Sony is aware of four incidents, which occurred in Asia, of computers overheating, resulting in units smoking, catching on fire and melting. No injuries have been reported.

Consumer contact

Sony toll-free at (866)702-7669 anytime or online at www.sony.com and click on the Support tab, then on Electronics and then on Product Support. Once on the Product Support site, click on the Computers and Tablets tab, then on VAIO Laptops and Desktops and scroll down to Product Alerts for more information.

Recall history and context

Sony appears in 7 CPSC recalls on record. See all Sony recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

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