Recall Radar

Sony Recalls Notebook Computers Due to Burn Hazard

Recall 08-392 · September 4, 2008 · Sony

What to doConsumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.

Read the official CPSC notice

Recall at a glance

Recall number
08-392 (CPSC)
Recall date
September 4, 2008
Brand
Sony
Category
Phones, computers and electronics
Products
Certain VAIO TZ-series Notebook Computers
Hazard
Burn Hazard
Hazard type
Fire and burn
Units
About 73,000
Made in
Japan, United States
Last updated by CPSC
May 23, 2014

What was recalled

The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Certain VAIO TZ-series Notebook Computers · About 73,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.; Sony Electronics Inc., of San Diego, Calif..

Injuries or incidents reported

Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.

Consumer contact

For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at www.sony.com/support

Recall history and context

Sony appears in 7 CPSC recalls on record. See all Sony recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Certain VAIO TZ-series Notebook Computers (About 73,000 units). The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series.

Why was it recalled?

CPSC lists the reason as: Burn Hazard.

What should I do if I own one?

Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.