Recall Radar

Sony Recalls Computer AC Adapters Due to Shock Hazard

Recall 10-027 · October 28, 2009 · Sony

What to doConsumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Read the official CPSC notice

Recall at a glance

Recall number
10-027 (CPSC)
Recall date
October 28, 2009
Brand
Sony
Category
Power banks, chargers and batteries
Products
Sony VAIO Computer AC Adapters
Hazard
Shock Hazard
Hazard type
Electric shock
Units
About 69,000
Made in
China
Last updated by CPSC
May 23, 2014

What was recalled

The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Sony VAIO Computer AC Adapters · About 69,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.; Sony Electronics Inc. of San Diego, Calif..

Injuries or incidents reported

Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.

Consumer contact

For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter

Recall history and context

Sony appears in 7 CPSC recalls on record. See all Sony recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Sony VAIO Computer AC Adapters (About 69,000 units). The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1

Why was it recalled?

CPSC lists the reason as: Shock Hazard.

What should I do if I own one?

Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.