HP Recalls Notebook Computer Batteries Due to Fire Hazard

Recall at a glance

What was recalled

The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include: HP Pavilion dv2000 dv2500 dv2700 dv6000 dv6500 dv6700 dv9000 dv9500 dv9700 dx6000 dx6500 dx6700 Compaq Presario A900 C700 F500 F700 V3000 V3500 V3700 V6000 V6500 V6700 HP G6000 G7000 HP Compaq 6720s The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number): 62940^^AXV^^^^ 65033^^B7U^^^^ 65033^^B7V^^^^ 65033^^BGU^^^^ 65035^^B7U^^^^ 65035^^B7V^^^^ 65035^^BGU^^^^ 65035^^BGV^^^^ 67059^^V8U^^^^ 67059^^V8V^^^^

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers · About 70,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.; Hewlett-Packard Co., of Palo Alto, Calif..

Injuries or incidents reported

The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.

Consumer contact

For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.

Recall history and context

HP appears in 5 CPSC recalls on record. See all HP recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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