HP Recalls Notebook Computer Batteries Due to Fire Hazard

Recall at a glance

What was recalled

The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. The recalled batteries are a subset of those manufactured in early January 2005, and will have a bar code label starting with L3. HP and Compaq Notebook Model Series that may contain a recalled battery include: HP Pavilion Family dv1xxx ze2xxx HP Compaq Family nx48xx Compaq Presario Family V2xxx M2xxx The notebook model is located on the display screen bezel or in the labeling on the bottom of the notebook.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• HP Pavilion and Compaq Notebook Computer Batteries · About 4,100 (about 15,700 batteries worldwide) units

Photos from the recall notice

Where it was sold

Companies named in the notice: National and regional computer and electronics stores, online stores, and at hp.com and hpshopping.com, from January 2005 through December 2005, for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.; Hewlett-Packard Company, of Palo Alto, Calif..

Injuries or incidents reported

HP has received 20 reports of batteries overheating, including two in the United States. One minor burn injury has been reported. Eleven cases of minor property damage were reported, including one in the United States.

Consumer contact

For additional information, visit the HP Battery Replacement Program Web Site at www.hp.com/support/BatteryReplacement , or contact HP at (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.

Recall history and context

HP appears in 5 CPSC recalls on record. See all HP recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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