Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix
Recall at a glance
- Recall number
- 06-176 (CPSC)
- Recall date
- June 6, 2006
- Brand
- Hewlett-Packard
- Category
- Phones, computers and electronics
- Products
- HP Photosmart R707 Digital Cameras
- Hazard
- Fire Hazard, Offers Download Fix
- Hazard type
- Fire and burn
- Units
- About 224,000 (about 679,000 worldwide)
- Made in
- China
- Last updated by CPSC
- June 21, 2024
What was recalled
This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- HP Photosmart R707 Digital Cameras · About 224,000 (about 679,000 worldwide) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.; Hewlett-Packard Company, of Palo Alto, Calif..
Injuries or incidents reported
HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.
Consumer contact
For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.
Recall history and context
Hewlett-Packard appears in 4 CPSC recalls on record. See all Hewlett-Packard recalls.
Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
HP Photosmart R707 Digital Cameras (About 224,000 (about 679,000 worldwide) units). This recall involves the HP Photosmart R707 digital camera.
Why was it recalled?
CPSC lists the reason as: Fire Hazard, Offers Download Fix.
What should I do if I own one?
Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 21, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.