Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard
Recall at a glance
- Recall number
- 08-313 (CPSC)
- Recall date
- June 27, 2008
- Brand
- Hewlett-Packard
- Category
- Other consumer products
- Products
- HP Fax 1010 and 1010xi Machines
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Units
- About 367,000 units (an additional 84,000 units sold outside of the U.S.)
- Made in
- China
- Last updated by CPSC
- March 19, 2015
What was recalled
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- HP Fax 1010 and 1010xi Machines · About 367,000 units (an additional 84,000 units sold outside of the U.S.) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.; Hewlett-Packard Co., of Palo Alto, Calif..
Injuries or incidents reported
Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
Consumer contact
For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com
Recall history and context
Hewlett-Packard appears in 4 CPSC recalls on record. See all Hewlett-Packard recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
HP Fax 1010 and 1010xi Machines (About 367,000 units (an additional 84,000 units sold outside of the U.S.) units). This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
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- Hewlett-Packard And CPSC Announce Recall Of 10,000 Officejet Printer-Fax-Copiers
February 2, 1995 · Hewlett-Packard · Other consumer productsFebruary 2, 1995 Release # 95-074 WASHINGTON, D.C. - Hewlett-Packard Company of Palo Alto, CA in cooperation with the U.S. Consumer Product Safety Commission (CPSC) is…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 19, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.