Hewlett-Packard And CPSC Announce Recall Of 10,000 Officejet Printer-Fax-Copiers

Recall at a glance

What was recalled

February 2, 1995 Release # 95-074 WASHINGTON, D.C. - Hewlett-Packard Company of Palo Alto, CA in cooperation with the U.S. Consumer Product Safety Commission (CPSC) is voluntarily recalling 10,000 HP Officejet combination printer/fax/copiers. The power supplies for these products may have a manufacturing defect that could pose an electrical shock hazard.The recalled Officejet model C2890A was sold in the U.S. and Canada. Only Officejet fax/printers having 10-digit serial numbers (located on the rear label above the power cord) beginning with the following digits will be recalled:US4B1 through US4B9US4C1 through US4C9US4BA through US4BUUS4CA through US4CKCustomers using one of these units may obtain a replacement by contacting a special HP Officejet helpline at (800) 756-0608, and at the first prompt enter 7, between 8 A.M. and 4 P.M. PST Monday through Friday. HP discovered this problem during routine internal quality testing. HP has received no reports of problems, complaints, or incidents. HP is implementing this program as part of its commitment to customer safety and product quality

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Hewlett-Packard (HP) Officejet combination printer/fax/copiers

Where it was sold

Companies named in the notice: Hewlett-Packard (HP).

Recall history and context

Hewlett-Packard appears in 4 CPSC recalls on record. See all Hewlett-Packard recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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