Recall Radar

Apollo Recalls Electric Scooters Due to Fall and Injury Hazards

Recall 25-402 · July 24, 2025 · Apollo

What to doConsumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.

Read the official CPSC notice

Recall at a glance

Recall number
25-402 (CPSC)
Recall date
July 24, 2025
Brand
Apollo
Category
E-bikes, e-scooters and hoverboards
Products
Apollo City Model Year 2024 Electric Scooters
Hazard
Fall and Injury Hazards
Hazard type
Falls and tip-overs
Remedy
Replace
Units
About 790
Made in
China
Last updated by CPSC
July 24, 2025

What was recalled

This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Apollo City Model Year 2024 Electric Scooters · About 790 units

Photos from the recall notice

Recalled Apollo Electric Scooter
Recalled Apollo Electric Scooter

Where it was sold

Companies named in the notice: Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800.; Apollo Imports Inc., of Newark, Delaware.

Injuries or incidents reported

The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions.

Consumer contact

Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.

Recall history and context

Apollo appears in 3 CPSC recalls on record. See all Apollo recalls.

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Apollo City Model Year 2024 Electric Scooters (About 790 units). This recall involves certain serial numbers of Apollo City 2024 model year electric scooters.

Why was it recalled?

CPSC lists the reason as: Fall and Injury Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to…

More recalls from Apollo

Similar recalls in e-bikes, e-scooters and hoverboards

  • Gazelle USA Recalls Urban Arrow Cargo Electric Bikes
    October 1, 2026 · Gazelle · E-bikes, e-scooters and hoverboards

    This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban…

  • Acer America Corporation Recalls Two-Wheeled Folding Electric
    April 30, 2026 · Acer · E-bikes, e-scooters and hoverboards

    This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for…

  • Specialized Bicycle Components Recalls Specialized Turbo Como SL Electric Bicycles
    March 19, 2026 · Specialized Bicycle Components · E-bikes, e-scooters and hoverboards

    This recall involves bicycle forks on all Specialized Como SL electric bicycles, regardless of model. "Como SL" is printed on the bicycle's seat tube or top tube, and…

  • Rear Bolts on Trek and Electra Electric Bicycles Recalled
    January 29, 2026 · Rear Bolts on Trek · E-bikes, e-scooters and hoverboards

    This recall involves the rear wheel bolts on model year 2026 Trek-branded FX+ 1 Midstep, FX+ 1S Midstep, FX+ 1 Stepover, and FX+ 1S Stepover, and Electra-branded Townie…

  • Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes
    January 29, 2026 · Gazelle · E-bikes, e-scooters and hoverboards

    This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the…

  • Pedego Electric Bikes Recalls Fat Tire Trikes
    December 18, 2025 · Pedego Electric Bikes · E-bikes, e-scooters and hoverboards

    This recall involves the Fat Tire Trike, an aluminum adult three-wheeled electric tricycle. It has a rectangular label on the downtube near the front of the frame with…

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 24, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.