DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com
Recall at a glance
- Recall number
- 24-321 (CPSC)
- Recall date
- July 25, 2024
- Brand
- DGL
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Hover-1 Dynamo E-scooters
- Hazard
- Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com
- Hazard type
- Crashes and loss of control
- Remedy
- Refund
- Units
- About 4,200
- Made in
- China
- Last updated by CPSC
- July 25, 2024
What was recalled
This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Hover-1 Dynamo E-scooters · About 4,200 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online at Walmart.com from November 2021 through July 2022 for about $200.; DGL Group Ltd., of Edison, New Jersey.
Injuries or incidents reported
DGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.
Consumer contact
DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Recall history and context
DGL appears in 4 CPSC recalls on record. See all DGL recalls.
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Hover-1 Dynamo E-scooters (About 4,200 units). This recall involves Hover-1 Dynamo e-scooters with certain serial numbers.
Why was it recalled?
CPSC lists the reason as: Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com.
What should I do if I own one?
Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.
More recalls from DGL
- DGL Group Recalls Hover-1 Helix Hoverboards
December 21, 2023 · DGL · E-bikes, e-scooters and hoverboardsThis recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code…
- DGL Group Recalls Hover-1 Superfly Hoverboards
May 19, 2022 · DGL · E-bikes, e-scooters and hoverboardsThis recall involves model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold in black only with blue LED lights on the hoverboard deck near the foot…
- DGL Group Recalls Vibe USB Mobile Power Bars
April 29, 2014 · DGL · Other consumer productsThis recall involves Vibe USB mobile power bars also known as portable USB power supply or portable chargers. The power bars were sold in black, white, blue, green, pink…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 25, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.