DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Hover-1 Helix hoverboards (Camouflage and Galaxy colors only) · About 25,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.; DGL Group Ltd., of Edison, New Jersey.

Injuries or incidents reported

DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.

Consumer contact

DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.

Recall history and context

DGL appears in 4 CPSC recalls on record. See all DGL recalls.

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

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