E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

Recall at a glance

What was recalled

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Gyroor C3 e-bikes · About 3,300 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.; Shenzhen Chirrey Technology Co., Ltd., of China; Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China.

Injuries or incidents reported

Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.

Consumer contact

Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.

Recall history and context

E-Bikes appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

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