Recall Radar

E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer

Recall 23-007 · October 13, 2022 · E-Bikes

What to doConsumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.

Read the official CPSC notice

Recall at a glance

Recall number
23-007 (CPSC)
Recall date
October 13, 2022
Brand
E-Bikes
Category
E-bikes, e-scooters and hoverboards
Products
Ancheer E-bikes
Hazard
Fire, Explosion and Burn Hazards; Distributed by Ancheer
Hazard type
Fire and burn
Remedy
Repair
Units
About 22,000
Made in
China
Last updated by CPSC
October 13, 2022

What was recalled

This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Ancheer E-bikes · About 22,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.; Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer, of China.

Injuries or incidents reported

Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.

Consumer contact

Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at service@ancheer.shop, or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information.

Recall history and context

E-Bikes appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Ancheer E-bikes (About 22,000 units). This recall involves Ancheer e-bikes with model number AM001907.

Why was it recalled?

CPSC lists the reason as: Fire, Explosion and Burn Hazards; Distributed by Ancheer.

What should I do if I own one?

Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 13, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.