Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard
Recall at a glance
- Recall number
- 23-211 (CPSC)
- Recall date
- June 1, 2023
- Brand
- Jetson Electric Bikes
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Jetson Nova and Star 3-Wheel Kick Scooters
- Hazard
- Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 15,300
- Made in
- China
- Last updated by CPSC
- June 1, 2023
What was recalled
This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Jetson Nova and Star 3-Wheel Kick Scooters · About 15,300 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Target stores nationwide and online at Target.com and www.ridejetson.com from September 2022 through February 2023 for about $40.; Jetson Electric Bikes, of Brooklyn, New York.
Injuries or incidents reported
The firm has received 12 reports of the wheels loosening or falling off the scooters, including one report of an injury involving scratches/bruises to a child's face.
Consumer contact
Online at www.ridejetson.com and click on "Product Recall" or https://ridejetson.com/pages/star-nova-repair. Consumers without internet access can contact the firm at 800-635-4815 from 11a.m. to 4 p.m. ET Monday through Friday.
Recall history and context
Jetson Electric Bikes appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Jetson Nova and Star 3-Wheel Kick Scooters (About 15,300 units). This recall involves Jetson Nova and Star 3-Wheel Kick Scooters.
Why was it recalled?
CPSC lists the reason as: Fall Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 1, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.