Jetson Electric Bikes Recalls 42-Volt Rogue Self-Balancing Scooters/Hoverboards Due to Fire Hazard; Two Deaths Reported
Recall at a glance
- Recall number
- 23-165 (CPSC)
- Recall date
- March 30, 2023
- Brand
- Jetson Electric Bikes
- Category
- E-bikes, e-scooters and hoverboards
- Products
- 42-volt Jetson Rogue self-balancing scooters/hoverboards
- Hazard
- Fire Hazard; Two Deaths Reported
- Hazard type
- Fire and burn
- Remedy
- Refund
- Units
- About 53,000
- Made in
- China
- Last updated by CPSC
- March 30, 2023
What was recalled
This recall involves all 42-volt Jetson Rogue self-balancing scooters/hoverboards. The self-balancing scooters/hoverboards have two wheels with light up hubcaps and come in the following colors: black, blue, red, pink, and purple with a black platform. Jetson is printed on one side of the body and on the top of the footpads. Affected units were manufactured from 2018 through 2019 and have a UL certification label and serial number on the bottom of the unit. Affected units do not have a barcode on the bottom of the unit. Units with a barcode next to the serial number are not included in this recall. The charge port on affected units has three pins and is located to the left of the power button. Units with a charge port that has just one pin and is located to the right of the power button are not included in this recall.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- 42-volt Jetson Rogue self-balancing scooters/hoverboards · About 53,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: The recalled self-balancing scooters/hoverboards were sold at Target stores nationwide and online at www.target.com from August 2018 through June 2019 and at www.ridejetson.com from January 2019 through November 2021 for between $100 and $150.; Jetson Electric Bikes LLC, of Brooklyn, New York.
Injuries or incidents reported
A 10-year-old girl and her 15-year-old sister died from a fire on April 1, 2022 in Hellertown, Pennsylvania. The Hellertown Borough Fire Marshal determined that a 42-volt Jetson Rogue was the point of origin of the fire. There have been multiple other reports of the recalled scooters/hoverboards burning, sparking or melting, several of which involved reports of flames.
Consumer contact
Jetson Electric Bikes at 800-635-4815 from 10 a.m. to 6 p.m. ET Monday through Friday, or online at http://www.ridejetson.com/rogue-recall or at https://ridejetson.com and click on "SAFETY & RECALL" at the top of the page for more information.
Recall history and context
Jetson Electric Bikes appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
42-volt Jetson Rogue self-balancing scooters/hoverboards (About 53,000 units). This recall involves all 42-volt Jetson Rogue self-balancing scooters/hoverboards.
Why was it recalled?
CPSC lists the reason as: Fire Hazard; Two Deaths Reported.
What should I do if I own one?
Consumers should immediately stop using and stop charging the recalled scooters/hoverboards and contact Jetson for a full refund. Jetson is contacting all known purchasers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 30, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.