Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available

Recall at a glance

What was recalled

This recall involves several models of Samsung's top-load washers with super speed wash. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The model and serial numbers are found on the washer's label attached to the inside of the top lid. An additional label is located on the rear of the washer. The following model and serial number ranges are included in the recall: Model Number Serial Number Range WA49B5105AV/US 01J457BT700001W through 01J457BTB00111H WA49B5105AW/US 01J557BT700001J through 01J557BT700010D WA49B5205AW/US 01HH57BT300006X through 01HH57BTB00932W WA50B5100AV/US 01J257BT70001B through 01J257BTB01232B WA50B5100AW/US 01J357BT770001L through 01J357BT700010F WA51A5505AC/US 01HA57BR700003P through 01HA57BTB00346F WA51A5505AV/US 01H257BR600003R through 01H257BTB02018L WA51A5505AW/US 01GY57BR600026P through 01GY57BTB00269W WA52A5500AC/US 01HB57BR700003Y through 01HB57BTB02968X WA52A5500AV/US 01H357BR600006A through 01H357BTB01820Y WA52A5500AW/US 01H457BR600003X through 01H457BTB01503Y WA54A7305AV/US 01H557BR600003P through 01H557BR800650T WA55A7300AE/US 01H057BR600001H through 01H057BTB05872Z WA55A7700AV/US 01H157BR600151Z through 01H157ZT700005K

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Samsung Top-Load Washing Machines · About 663,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide and online at Samsung.com from June 2021 through December 2022 for between $900 and $1,500.; Samsung Electronics America Inc., of Ridgefield Park, New Jersey.

Injuries or incidents reported

Samsung has received 51 reports of smoking, melting, overheating or fire involving the washers; 10 of which resulted in property damage. Three consumers have reported injuries due to smoke inhalation.

Consumer contact

Samsung at http://www.samsung.com and http://www.samsung.com/us/support/tlw-sw-update or by phone toll-free at 833-916-4555 from 8 a.m. to 12 a.m. ET daily.

Recall history and context

Samsung appears in 5 CPSC recalls on record. See all Samsung recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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