Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries
Recall at a glance
- Recall number
- 17-028 (CPSC)
- Recall date
- November 4, 2016
- Brand
- Samsung
- Category
- Other consumer products
- Products
- Samsung top-load washing machines
- Hazard
- Risk of Impact Injuries
- Remedy
- Refund, Replace, Repair
- Units
- About 2.8 million
- Made in
- South Korea, China, Thailand
- Last updated by CPSC
- November 4, 2016
What was recalled
This recall involves 34 models of Samsung top-load washing machines. The washing machines have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine. The following model numbers are included in the recall depending on the serial number. Consumers should check with Samsung to see if their washer is recalled. Models WA40J3000AW/A2 WA45H7000AP/A2 WA45H7000AW/A2 WA45H7200AW/A2 WA45K7600AW/A2 WA45K7100AW/A2 WA48H7400AW/A2 WA48J7700AW/A2 WA48J7770AP/A2 WA48J7770AW/A2 WA50K8600AV/A2 WA50K8600AW/A2 WA52J8700AP/A2 WA52J8700AW/A2 WA400PJHDWR/AA WA422PRHDWR/AA WA456DRHDSU/AA WA456DRHDWR/AA WA476DSHASU/A1 WA476DSHAWR/A1 WA484DSHASU/A1 WA484DSHAWR/A1 WA48H7400AP/A2 WA50F9A6DSW/A2 WA50F9A7DSP/A2 WA50F9A7DSW/A2 WA50F9A8DSP/A2 WA50F9A8DSW/A2 WA52J8060AW/A2 WA5451ANW/XAA WA5471ABP/XAA WA5471ABW/XAA WA56H9000AP/A2 WA56H9000AW/A2
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Samsung top-load washing machines · About 2.8 million units
Photos from the recall notice
Where it was sold
Companies named in the notice: Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide from March 2011 to November 2016 for between $450 and $1,500.; Samsung Electronics America Inc., of Ridgefield Park, N.J..
Injuries or incidents reported
Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.
Consumer contact
Samsung toll-free at 866-264-5636 from 8 a.m. to 10 p.m. ET, or online at www.Samsung.com and click on the recall notice at the top of the page for more information.
Recall history and context
Samsung appears in 5 CPSC recalls on record. See all Samsung recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Samsung top-load washing machines (About 2.8 million units). This recall involves 34 models of Samsung top-load washing machines.
Why was it recalled?
CPSC lists the reason as: Risk of Impact Injuries.
What should I do if I own one?
Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-home repair that includes reinforcement of the washer's top and a free one-year extension of the manufacturer's warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 4, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.