Acer Recalls Notebook Computers Due to Burn Hazard
Recall at a glance
- Recall number
- 10-103 (CPSC)
- Recall date
- January 7, 2010
- Brand
- Acer
- Category
- Phones, computers and electronics
- Products
- Certain Acer Aspire-series Notebook Computers
- Hazard
- Burn Hazard
- Hazard type
- Fire and burn
- Remedy
- Repair
- Units
- About 22,000
- Made in
- China
- Last updated by CPSC
- July 20, 2016
What was recalled
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Certain Acer Aspire-series Notebook Computers · About 22,000 units
Photos from the recall notice


Where it was sold
Companies named in the notice: ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.; Acer America Corporation, of San Jose, Calif..
Injuries or incidents reported
Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
Consumer contact
For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com
Recall history and context
Acer appears in 4 CPSC recalls on record. See all Acer recalls.
Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Certain Acer Aspire-series Notebook Computers (About 22,000 units). The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG.
Why was it recalled?
CPSC lists the reason as: Burn Hazard.
What should I do if I own one?
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 20, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.