Recall Radar

Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard

Recall 09-731 · March 19, 2009 · Acer

What to doConsumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.

Read the official CPSC notice

Recall at a glance

Recall number
09-731 (CPSC)
Recall date
March 19, 2009
Brand
Acer
Category
Phones, computers and electronics
Products
Acer Predator Desktop Computers
Hazard
Overheating, Burn Hazard
Hazard type
Fire and burn
Units
About 215
Made in
China
Last updated by CPSC
May 23, 2014

What was recalled

This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Acer Predator Desktop Computers · About 215 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Computer and electronic stores nationwide from May 2008 through December 2008 for between $2,000 and $6,000.; Acer America Corp., of San Jose, Calif..

Injuries or incidents reported

Acer has received two reports of computers short circuiting, resulting in melted internal components and external casing. Neither incident occurred in the U.S. No injuries have been reported.

Consumer contact

For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com

Recall history and context

Acer appears in 4 CPSC recalls on record. See all Acer recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Acer Predator Desktop Computers (About 215 units). This recall involves Acer Predator desktop computers.

Why was it recalled?

CPSC lists the reason as: Overheating, Burn Hazard.

What should I do if I own one?

Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.