Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires

Recall at a glance

What was recalled

Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall: Acer Notebook System Series Beginning with: Acer Battery Pack No. (Part of Barcode) Battery Pack Serial Week Code Range (Part of Barcode) Battery Week Code Range (in front of Barcode) Battery Week Code Range on Red Sticker TravelMate 321x BT00604001 0521-0545 Aspire 980x BT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330x Aspire 556x BT00604005 601-626 TravelMate 561x Aspire 930x, Aspire 941x BT00807010 614-630 TravelMate C20x BT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467x Aspire 560x, Aspire 567x BT00804011 0551-0626 TravelMate 320x BTT4807001 418-552

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Rechargeable lithium-ion batteries containing Sony cells used in Acer notebook computers · About 27,800 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Authorized electronics retailers nationwide from May 2004 through November 2006 for between $500 and $1,500.; Acer Inc., of Taiwan (computers); Sony Energy Devices Corp., of Japan (battery cells); Acer America Corporation, of San Jose, Calif..

Injuries or incidents reported

As announced previously, there have been 16 reports of notebook batteries overheating. These reports were associated with earlier recalls by other notebook computer manufacturers of batteries containing these Sony cells. These previous reports involved only minor property damage and two minor burns. None of these reports involved batteries in Acer notebook computers.

Consumer contact

For assistance in determining if their battery packs are covered by this program and to request a free replacement battery pack, consumers can visit the firm's Web site at www.acerbatteryrecall.com/AcerWeb - consumers also can contact Acer toll-free at (866) 496-2237 anytime.

Recall history and context

Acer appears in 4 CPSC recalls on record. See all Acer recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

More recalls from Acer

• Acer America Corporation Recalls Two-Wheeled Folding Electric
  April 30, 2026 · Acer · E-bikes, e-scooters and hoverboards

  This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for…

• Acer Recalls Notebook Computers
  January 7, 2010 · Acer · Phones, computers and electronics

  The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured…

• Desktop Computers Recalled By Acer America Corp.
  March 19, 2009 · Acer · Phones, computers and electronics

  This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right…

Similar recalls in power banks, chargers and batteries

• The Blue Cactus Company Reclining Chair Battery Packs Recalled
  September 24, 2026 · The Blue Cactus Company Reclining Chair Battery Packs · Power banks, chargers and batteries

  This recall involves The Blue Cactus Company Reclining Chair 2500 mAh battery packs with model number RWX-RBP02. The battery packs are black with the brand logo and…

• NEWDERY Power Banks Recalled
  September 24, 2026 · NEWDERY Power Banks · Power banks, chargers and batteries

  This recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and…

• Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks
  September 3, 2026 · Truststone · Power banks, chargers and batteries

  This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their…

• Goal Zero Recalls YETI 3000X Power Stations
  August 20, 2026 · Goal Zero · Power banks, chargers and batteries

  This recall involves Goal Zero's YETI 3000X power stations. The silver and black portable power stations measure about 24.4 inches high, 18.5 inches wide and 22.3 inches…

• A2batt Recalls EEMB Lithium Coin Battery Chargers
  August 6, 2026 · A2batt · Power banks, chargers and batteries

  This recall involves EEMB Lithium-ion Coin Battery Chargers with Rechargeable 2032 Batteries, model SKLC-0420-0040. The product includes the charger, four rechargeable…

• Flaunt Recalls Magsafe Battery Chargers
  July 9, 2026 · Flaunt · Power banks, chargers and batteries

  This recall involves the Flaunt MagSafe Battery Charger power banks with model number E33A. "FLAUNT" is engraved on the front right side of the power bank and there is a…