VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI
Recall at a glance
- Recall number
- 25-391 (CPSC)
- Recall date
- July 17, 2025
- Brand
- VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes
- Category
- E-bikes, e-scooters and hoverboards
- Products
- 36-volt lithium-ion batteries used with VIVI E-bikes
- Hazard
- Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 24,000
- Made in
- China
- Last updated by CPSC
- July 17, 2025
What was recalled
This recall involves 36-volt lithium-ion rechargeable batteries included with certain "VIVI" brand e-bikes. E-bike model information can be found on a consumer's sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. "VIVI is printed on the bicycle downtube. The following e-bike model numbers and battery model numbers are included in this recall: Affected E-Bike Model Number Recalled Battery Model Number C26 WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B MT20 WT0261, SKD014, ZBL-36V10.4Ah LH Z3 TCRFD111005YY M026SH 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A H6 EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A H7 EB3610C5B, 36V-10.4AH-374.4Wh MT26H ZBL-36V8Ah ZK 26LGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH M026TGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH MT26G EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH FM20 WT0289, EB3608B2S, 36V-8AH-288WH F20 36V-8AH-288WH, EB3608B4S S3 TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B Z1 TT09F01 Z2 TT09F01
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- 36-volt lithium-ion batteries used with VIVI E-bikes · About 24,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.; Guangzhou Plenty Bicycle Co., Ltd., of China; Shenzhen Binxin Household Co., Ltd., d/b/a VIVI E-bikes, of China.
Injuries or incidents reported
VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported.
Consumer contact
VIVI toll-free at 800-375-6103 from 9 a.m. to 5 p.m. ET, or online at https://viviebikes.com/pages/recall or https://viviebikes.com and click on "Important Recall Information" for more information.
Recall history and context
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
36-volt lithium-ion batteries used with VIVI E-bikes (About 24,000 units). This recall involves 36-volt lithium-ion rechargeable batteries included with certain "VIVI" brand e-bikes.
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI.
What should I do if I own one?
Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 17, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.