woom Bikes USA Recalls Children's OFF, OFF AIR and ORIGINAL 6 Bicycles Due to Fall and Crash Hazards
Recall at a glance
- Recall number
- 25-043 (CPSC)
- Recall date
- November 14, 2024
- Brand
- woom Bikes
- Category
- Sports, bikes and outdoor
- Products
- woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6
- Hazard
- Fall and Crash Hazards
- Hazard type
- Falls and tip-oversCrashes and loss of control
- Remedy
- Replace
- Units
- About 2,500
- Made in
- Cambodia
- Last updated by CPSC
- November 14, 2024
What was recalled
This recall involves the ORIGINAL 6 bicycles from model years 2016 to 2020 and OFF 5 & OFF AIR 5 and OFF 6 & OFF AIR 6 bicycles from model years 2019 to 2020. The bikes are designed for children between 10 and 14 years old. "woom" is displayed on the sides of the downtube in white letters. It is also visible on the front of the headtube. The ORIGINAL 6 bikes were sold in red, green, blue, purple, and yellow colors. The OFF mountain bikes were available in black frames with silver forks.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6 · About 2,500 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online exclusively at http://www.woom.com U.S. from September 2016 through October 2020 for between $500 and $900.; woom Bike USA LLC, of Austin, Texas.
Injuries or incidents reported
The firm has received five reports of the crank breaking, including one report of an injury to a child.
Consumer contact
woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT, Monday through Friday, or email at productsafetyUS@woom.com, or online at https://faq.us.woombikes.com/category/88-recall-notice or www.woom.com/en_US/ and click on "Safety and Recalls" at the bottom of the page and to register for the recall using the online crank checker tool.
Recall history and context
woom Bikes appears in 4 CPSC recalls on record. See all woom Bikes recalls.
Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6 (About 2,500 units). This recall involves the ORIGINAL 6 bicycles from model years 2016 to 2020 and OFF 5 & OFF AIR 5 and OFF 6 & OFF AIR 6 bicycles from model years 2019 to 2020.
Why was it recalled?
CPSC lists the reason as: Fall and Crash Hazards.
What should I do if I own one?
Consumers should immediately stop using the recalled bicycles and contact woom bikes USA for instructions on how to get a free replacement crankset. Consumers can use the online crank checker tool found at woom.com to determine if their bicycle is affected by the recall. Consumers with affected cranksets will be sent a free replacement that must be installed by a bike repair technician at their preferred bike shop.…
More recalls from woom Bikes
- woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles
July 6, 2023 · woom Bikes · Sports, bikes and outdoorThis recall involves all sizes of woom ORIGINAL 2018 - 2021 model bikes. The stems on these bikes have one silver bolt to clamp onto the steerer tube. These bikes are…
- woom bikes USA Recalls Children's Helmets
August 21, 2020 · woom bikes · Sports, bikes and outdoorThis recall involves woom bikes USA children's helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is…
- Woom bikes USA Recalls Bicycles
March 19, 2020 · Woom bikes · Sports, bikes and outdoorThis recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 14, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.