Recall Radar

woom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert)

Recall 20-770 · August 21, 2020 · woom bikes

What to doConsumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
20-770 (CPSC)
Recall date
August 21, 2020
Brand
woom bikes
Category
Sports, bikes and outdoor
Products
Children's helmets
Hazard
Risk of Head Injury (Recall Alert)
Remedy
Refund
Units
About 1,900
Made in
China
Last updated by CPSC
August 21, 2020

What was recalled

This recall involves woom bikes USA children's helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is printed on both sides of the helmets and the size "S" appears on the back of the helmet. Only the small-sized helmets are included in this recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Children's helmets · About 1,900 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at us.woombikes.com and Amazon.com, and through BikeShopGirl in Colorado and The Family Bike Collective in California from December 2018 through July 2019 for about $70.; Aurorasports Ltd., of China; woom bikes USA, of Austin, Texas.

Consumer contact

woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.

Recall history and context

woom bikes appears in 4 CPSC recalls on record. See all woom bikes recalls.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Children's helmets (About 1,900 units). This recall involves woom bikes USA children's helmets.

Why was it recalled?

CPSC lists the reason as: Risk of Head Injury (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly.

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  • woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles
    July 6, 2023 · woom Bikes · Sports, bikes and outdoor

    This recall involves all sizes of woom ORIGINAL 2018 - 2021 model bikes. The stems on these bikes have one silver bolt to clamp onto the steerer tube. These bikes are…

  • Woom bikes USA Recalls Bicycles
    March 19, 2020 · Woom bikes · Sports, bikes and outdoor

    This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 21, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.