Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Recall at a glance
- Recall number
- 20-728 (CPSC)
- Recall date
- March 19, 2020
- Brand
- Woom bikes
- Category
- Sports, bikes and outdoor
- Products
- Woom model 4, 5, 6 bicycles
- Hazard
- Fall and Injury Hazards (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 5,500
- Made in
- Cambodia
- Last updated by CPSC
- March 19, 2020
What was recalled
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Woom model 4, 5, 6 bicycles · About 5,500 units
Photos from the recall notice



Where it was sold
Companies named in the notice: Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).; Woom bikes USA, Austin, Texas.
Injuries or incidents reported
The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Consumer contact
Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information.
Recall history and context
Woom bikes appears in 4 CPSC recalls on record. See all Woom bikes recalls.
Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Woom model 4, 5, 6 bicycles (About 5,500 units). This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch).
Why was it recalled?
CPSC lists the reason as: Fall and Injury Hazards (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
More recalls from Woom bikes
- woom Bikes USA Recalls Children's OFF, OFF AIR and ORIGINAL 6 Bicycles
November 14, 2024 · woom Bikes · Sports, bikes and outdoorThis recall involves the ORIGINAL 6 bicycles from model years 2016 to 2020 and OFF 5 & OFF AIR 5 and OFF 6 & OFF AIR 6 bicycles from model years 2019 to 2020. The bikes…
- woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles
July 6, 2023 · woom Bikes · Sports, bikes and outdoorThis recall involves all sizes of woom ORIGINAL 2018 - 2021 model bikes. The stems on these bikes have one silver bolt to clamp onto the steerer tube. These bikes are…
- woom bikes USA Recalls Children's Helmets
August 21, 2020 · woom bikes · Sports, bikes and outdoorThis recall involves woom bikes USA children's helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 19, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.