Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)
Recall at a glance
- Recall number
- 24-708 (CPSC)
- Recall date
- November 2, 2023
- Brand
- Murf Electric Bikes
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Electric bicycles
- Hazard
- Fall and Injury Hazards (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 9,000
- Made in
- China
- Last updated by CPSC
- November 2, 2023
What was recalled
This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Electric bicycles · About 9,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Murf's store in San Clemente, California, online at https://murfelectricbikes.com, and at bicycle stores nationwide from July 2017 through April 2022 for between $1,700 and $3,000.; Murf Electric Bikes LLC, of San Clemente, California.
Injuries or incidents reported
The firm has received one report of a fall including one minor injury.
Consumer contact
Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.murfrecall.com or https://murfelectricbikes.com and click on "Recall" for more information.
Recall history and context
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Electric bicycles (About 9,000 units). This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022.
Why was it recalled?
CPSC lists the reason as: Fall and Injury Hazards (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 2, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.