Recall Radar

GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard

Recall 24-033 · November 30, 2023 · GE Appliances

What to doConsumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

Read the official CPSC notice

Recall at a glance

Recall number
24-033 (CPSC)
Recall date
November 30, 2023
Brand
GE Appliances
Category
Kitchen and small appliances
Products
Knob-control electric radiant cooktops, model GE JP3030
Hazard
Burn Hazard
Hazard type
Fire and burn
Remedy
Repair
Units
About 11,000
Made in
United States
Last updated by CPSC
November 30, 2023

What was recalled

This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Knob-control electric radiant cooktops, model GE JP3030 · About 11,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.; Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky.

Injuries or incidents reported

GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the "off" position. No injuries have been reported.

Consumer contact

GE Appliances toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://geappliances.com/ge/recall/jp3030-cooktop-2023 or https://www.geappliances.com/ and click on the "JP3030 Cooktop Recall Information" button at the bottom of the webpage.

Recall history and context

GE Appliances appears in 4 CPSC recalls on record. See all GE Appliances recalls.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Knob-control electric radiant cooktops, model GE JP3030 (About 11,000 units). This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST.

Why was it recalled?

CPSC lists the reason as: Burn Hazard.

What should I do if I own one?

Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 30, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.