Recall Radar

GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard

Recall 22-117 · April 14, 2022 · GE Appliances

What to doConsumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
22-117 (CPSC)
Recall date
April 14, 2022
Brand
GE Appliances
Category
Kitchen and small appliances
Products
GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Repair
Units
About 155,000 (In addition, about 2,300 were sold in Canada)
Made in
Mexico
Last updated by CPSC
April 14, 2022

What was recalled

This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel · About 155,000 (In addition, about 2,300 were sold in Canada) units

Photos from the recall notice

Recalled GE refrigerator
Recalled GE refrigerator
Recalled GE refrigerator
Recalled GE refrigerator

Where it was sold

Companies named in the notice: The Home Depot, Lowe's, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.; GE Appliances, a Haier company, of Louisville, Kentucky.

Injuries or incidents reported

The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.

Consumer contact

GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.

Recall history and context

GE Appliances appears in 4 CPSC recalls on record. See all GE Appliances recalls.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel (About 155,000 (In addition, about 2,300 were sold in Canada) units). This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.

More recalls from GE Appliances

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 14, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.