Recall Radar

GE Appliances Recalls Top-Loading Clothes Washers Due to Fire Hazard

Recall 16-265 · September 15, 2016 · GE Appliances

What to doConsumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair.

Read the official CPSC notice

Recall at a glance

Recall number
16-265 (CPSC)
Recall date
September 15, 2016
Brand
GE Appliances
Category
Kitchen and small appliances
Products
GE Profile™ top-loading clothes washers
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Repair
Units
About 222,000 (in addition, about 450 were sold in Canada)
Made in
South Korea
Last updated by CPSC
October 27, 2016

What was recalled

The recall involves three models of GE Profile high-efficiency top-loading clothes washers. The washers come in gold, gray and white and measure about four cubic feet. "GE Profile" is printed on the front of the washers. The model number is located on the rear cover of the washer's backsplash, above the water valve connections. Recalled washers have the following model and serial number ranges: Brand Model Serial Number GE Profile WPGT9350 WPGT9360 WPGT9150 All serial numbers included

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • GE Profile™ top-loading clothes washers · About 222,000 (in addition, about 450 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Best Buy, Lowe's, Sears, The Home Depot and other stores nationwide from June 2003 through October 2011 for between $900 and $1,400.; GE Appliances, of Louisville, Ky.; GEA Products, L.P., of Louisville, Ky..

Injuries or incidents reported

GE Appliances has received 71 reports of internal washer components burning or catching fire, including three reports of fires resulting in about $129,000 in property damage. No injuries have been reported

Consumer contact

GE Appliances toll-free at 877-830-9732 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.geappliances.com and click "Recall Information" at the bottom of the page for more information.

Recall history and context

GE Appliances appears in 4 CPSC recalls on record. See all GE Appliances recalls.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

GE Profile™ top-loading clothes washers (About 222,000 (in addition, about 450 were sold in Canada) units). The recall involves three models of GE Profile high-efficiency top-loading clothes washers.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 27, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.