Recall Radar

LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert)

Recall 23-721 · January 12, 2023 · LG Electronics

What to doConsumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs.

Read the official CPSC notice

Recall at a glance

Recall number
23-721 (CPSC)
Recall date
January 12, 2023
Brand
LG Electronics
Category
Phones, computers and electronics
Products
LG 86-inch smart televisions and stands
Hazard
Serious Tip-Over and Entrapment Hazards (Recall Alert)
Hazard type
Falls and tip-oversSuffocation and strangulation
Remedy
Repair
Units
About 52,000 (In addition, about 1,800 were sold in Canada and about 2,900 were sold in Mexico)
Made in
Mexico
Last updated by CPSC
January 12, 2023

What was recalled

This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • LG 86-inch smart televisions and stands · About 52,000 (In addition, about 1,800 were sold in Canada and about 2,900 were sold in Mexico) units

Photos from the recall notice

Recalled LG Electronics 86-inch Smart TV and stands
Recalled LG Electronics 86-inch Smart TV and stands
Recalled LG Electronics 86-inch Smart TV and stands showing model and serial number location
Recalled LG Electronics 86-inch Smart TV and stands showing model and serial number location

Where it was sold

Companies named in the notice: Walmart, Best Buy, Costco and other stores nationwide and online at Amazon.com, Walmart.com, Bestbuy.com and Costco.com from March 2022 through September 2022 for between $1,100 and $1,900.; LG Electronics Reynosa, S.A. de C.V., of Reynosa, Mexico; LG Electronics U.S.A. Inc., of Englewood Cliffs, New Jersey.

Injuries or incidents reported

LG Electronics has received 22 reports of TV stand instability, resulting in 12 reports of tip-overs. No injuries have been reported.

Consumer contact

LG Electronics: Text "STAND" to 256-888-9977 or call at 800-243-0000 from 8 a.m. to 9 p.m. ET Monday through Sunday, email at 86inchTVstand@lge.com or online at www.lgecares.com/tvstand or online at www.lg.com and click on "Public Notices and Recalls" on the bottom of the page for more information

Recall history and context

LG Electronics appears in 6 CPSC recalls on record. See all LG Electronics recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

LG 86-inch smart televisions and stands (About 52,000 (In addition, about 1,800 were sold in Canada and about 2,900 were sold in Mexico) units). This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA.

Why was it recalled?

CPSC lists the reason as: Serious Tip-Over and Entrapment Hazards (Recall Alert).

What should I do if I own one?

Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 12, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.