Recall Radar

LG Electronics and Sears Recall Gas Dryers For Repair Due to Fire Hazard

Recall 12-251 · August 21, 2012 · LG Electronics

What to doConsumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Transform for Kenmore branded products to schedule a free repair to replace the gas valve. Some consumers have already been notified and have received the repair service.

Read the official CPSC notice

Recall at a glance

Recall number
12-251 (CPSC)
Recall date
August 21, 2012
Brand
LG Electronics
Category
Kitchen and small appliances
Products
LG Electronics and Kenmore Elite® Gas Dryers
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Repair
Units
About 21,000
Made in
South Korea
Last updated by CPSC
April 21, 2016

What was recalled

LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled. Brand Model Numbers Serial Numbers LG Electronics DLG0452W DLG1320W DLG2051W 001KW**00001 through 001KW**00090 911KW**00271 through 911KW**00630 001KW**00001 through 001KW**01518 002KW**00001 through 002KW**00450 911KW**00184 through 911KW**00561 912KW**00001 through 912KW**00090 001KW**00001 through 001KW**03150 002KW**00001 through 002KW**01620 911KW**00061 through 911KW**01860 912KW**00001 through 912KW**02520 Kenmore Elite® 796.90512900 796.90518900 796.91022900 796.91028900 796.91029900 796.92192900 796.92198900 796.92199900 001KW**00001~001KW**00180 911KW**00091~911KW**00450 912KW**00001~912KW**00450 001KW**00001~001KW**00540 002KW**00001~002KW**00090 911KW**00001~911KW**00450 912KW**00001~912KW**00270 001KW**00001~001KW**00360 002KW**00001~002KW**00042 911KW**00001~911KW**00315 912KW**00001~912KW**00540 001KW**00001~001KW**00270 002KW**00001~002KW**00090 911KW**00001~911KW**00171 912KW**00001~912KW**00539 001KW**00001~001KW**00270 911KW**00271~911KW**00402 912KW**00001~912KW**00450 001KW**00001~001KW**00270 911KW**00181~911KW**00542 912KW**00001~912KW**00270 001KW**00001~001KW**00360 911KW**00001~911KW**00440 912KW**00001~912KW**00270 001KW**00001~001KW**00084 911KW**00091~911KW**00361 912KW**00001~912KW**00270

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • LG Electronics and Kenmore Elite® Gas Dryers · About 21,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: LG Electronics brand gas dryers were sold by various appliance stores, including Sears, nationwide from November 2009 through August 2010. Kenmore Elite® brand gas dryers were sold at Sears stores nationwide from November 2009 through August 2010. The approximate retail cost for the recalled dryers was between $650 and $1500 for these various models.; LG Electronics, Inc., of South Korea.

Injuries or incidents reported

LG Electronics and Sears have received 141 consumer complaints about dryers continuing to heat after the drying cycle is complete. There were three reports of minor burns to hands or arms. Burnt or scorched clothing was reported in more than 50 incidents.

Consumer contact

LG Consumer Contact: For additional information about the recall and to schedule a repair, contact LG toll free at (866) 223-5355 between 8 a.m. and 7 p.m. CT Monday through Friday, and between 8 a.m. and 2 p.m. CT on Saturday, or visit the firm's website at www.lg.com/us and click on Public Notices. Sears Consumer Contact: For additional information and to schedule a repair, contact Sears toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday, and between 7:00 A.M. and 6:00 P.M. Saturday, or visit the firm's website at www.sears.com and click on Product Recalls under Customer Service.

Recall history and context

LG Electronics appears in 6 CPSC recalls on record. See all LG Electronics recalls.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

LG Electronics and Kenmore Elite® Gas Dryers (About 21,000 units). LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold).

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Transform for Kenmore branded products to schedule a free repair to replace the gas valve. Some consumers…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 21, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.