Recall Radar

Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported

Recall 23-299 · September 29, 2023 · Future Motion

What to doConsumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks.

Read the official CPSC notice

Recall at a glance

Recall number
23-299 (CPSC)
Recall date
September 29, 2023
Brand
Future Motion
Category
E-bikes, e-scooters and hoverboards
Products
Onewheel Electric Skateboards (all models)
Hazard
Crash Hazard; Four Deaths Reported
Hazard type
Crashes and loss of control
Remedy
Refund, Repair
Units
300000
Made in
United States
Last updated by CPSC
September 29, 2023

What was recalled

This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Onewheel Electric Skateboards (all models) · 300000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at www.onewheel.com and other websites and at independent shops nationwide from January 2014 through September 2023 for between $1,050 and $2,200.; Future Motion Inc., of Santa Cruz, California.

Injuries or incidents reported

Future Motion has received dozens of reports of incidents involving the electric skateboards, including four reported deaths between 2019 and 2021 and injuries such as traumatic brain injury, concussion, paralysis, upper-body fractures, lower-body fractures and ligament damage. The reported deaths resulted from head trauma and, in at least three of those incidents, the rider was not wearing a helmet.

Consumer contact

Future Motion online at https://recall.onewheel.com or at https://onewheel.com and click on "Recall" for more information or by phone at 800-283-7943 from 10 a.m. to 4 p.m. PT Monday through Friday.

Recall history and context

Future Motion appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Onewheel Electric Skateboards (all models) (300000 units). This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT.

Why was it recalled?

CPSC lists the reason as: Crash Hazard; Four Deaths Reported.

What should I do if I own one?

Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 29, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.