Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards
Recall at a glance
- Recall number
- 23-169 (CPSC)
- Recall date
- March 30, 2023
- Brand
- Cannondale
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Cannondale Tesoro Neo X Speed Electric Bicycles
- Hazard
- Fall and Injury Hazards
- Hazard type
- Falls and tip-oversCrashes and loss of control
- Remedy
- Repair
- Units
- About 75
- Made in
- Taiwan
- Last updated by CPSC
- March 30, 2023
What was recalled
This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Cannondale Tesoro Neo X Speed Electric Bicycles · About 75 units
Photos from the recall notice

Where it was sold
Companies named in the notice: Authorized Cannondale dealers nationwide during September 2022 for about $5,500.; Cycling Sports Group Inc., of Wilton, Connecticut.
Consumer contact
Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email at ridersupport@cannondale.com or online at www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page for more information.
Recall history and context
Cannondale appears in 12 CPSC recalls on record. See all Cannondale recalls.
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Cannondale Tesoro Neo X Speed Electric Bicycles (About 75 units). This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes).
Why was it recalled?
CPSC lists the reason as: Fall and Injury Hazards.
What should I do if I own one?
Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.
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- Cannondale Recalls Scalpel Mountain Bikes; Frame Failure Poses Crash Hazard
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 30, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.