Santa Cruz Bicycles Recalls Bicycles with Aluminum Frames Due to Fall Risk

Recall at a glance

What was recalled

This recall involves the model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum. The Nomad 4a Aluminum is black or eggplant (purple) color; the Bronson 3a Aluminum is red tide or olive color, and the 5010 3a Aluminum is dark gray and robins egg (light blue). The Roubion 3a Aluminum is maritime gray and the Furtado 3a Aluminum is fog (light gray). The name "Santa Cruz" or "Juliana" appears on the downtube of the bicycle frame. The model names appear in different locations on the front and rear triangles, depending on the model. Only frames without six small indents above the first letter of the serial number are included in this recall. The serial number is located on the bottom bracket shell.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles · About 2,900 (In addition, about 216 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Bicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes with the aluminum frames.; Santa Cruz Bicycles LLC, Santa Cruz, Calif..

Injuries or incidents reported

Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.

Consumer contact

Santa Cruz Bicycles toll-free at 833-944-8335 from 9 a.m. to 5p.m. PT Monday through Friday, by email at qualityassurance@santacruzbicycles.com or online at http://www.santacruzbicycles.com and click on the “Product Recall” link for more information.

Recall history and context

Santa Cruz Bicycles appears in 3 CPSC recalls on record. See all Santa Cruz Bicycles recalls.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

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