Recall Radar

fluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert)

Recall 20-702 · October 4, 2019 · fluidfreeride

What to doConsumers should immediately stop using the electric scooters and contact fluidfreeride for a free repair. fluidfreeride is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
20-702 (CPSC)
Recall date
October 4, 2019
Brand
fluidfreeride
Category
E-bikes, e-scooters and hoverboards
Products
Mercane WideWheel Electric Kick Scooters
Hazard
Fall and Injury Hazards (Recall Alert)
Hazard type
Falls and tip-oversCrashes and loss of control
Remedy
Repair
Units
About 1,800 (In addition, about 66 were sold in Canada)
Made in
China
Last updated by CPSC
October 4, 2019

What was recalled

This recall involves all Mercane WideWheel electric kick scooters. The foldable electric scooters are gray aluminum alloy and have four-inch-wide wheels. WideWheel and Mercane are printed on the scooter's platform. The recalled scooters have a single 500W motor with an 8.8Ah battery or dual 500W motors with a 13.2Ah battery.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Mercane WideWheel Electric Kick Scooters · About 1,800 (In addition, about 66 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at fluidfreeride.com, Amazon.com and ebay.com from October 2018 through September 2019 for between $1,000 and $1,200.; Leitmotif Services, d/b/a fluidfreeride, of Miami, Florida.

Injuries or incidents reported

The firm has received 15 reports of brake failure and four reports of injuries including two bloody knees, lower back bruises and a sprained ankle.

Consumer contact

fluidfreeride toll-free at 855-949-0192 from 9 a.m. to 6 p.m. ET Monday through Friday, e-mail support@fluidfreeride.com or go to www.fluidfreeride.com and click on Recall at the top of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Mercane WideWheel Electric Kick Scooters (About 1,800 (In addition, about 66 were sold in Canada) units). This recall involves all Mercane WideWheel electric kick scooters.

Why was it recalled?

CPSC lists the reason as: Fall and Injury Hazards (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the electric scooters and contact fluidfreeride for a free repair. fluidfreeride is contacting all known purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 4, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.