myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)

Recall at a glance

What was recalled

This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Stromer ST5 electric bicycles · About 195 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.; myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG, of Vista, Calif..

Injuries or incidents reported

myStromer has received one report of a stem breaking. No injuries have been reported.

Consumer contact

myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at stem@stromerbike.com or online www.stromerbike.com and click on Recalls for more information

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

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