Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• 15-inch MacBook Pro laptop computers · About 432,000 (in addition, about 26,000 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Apple stores and electronics stores nationwide, and online at www.apple.com from September 2015 through February 2017 starting at about $2,000.; Apple Inc., of Cupertino, Calif..

Injuries or incidents reported

Apple has received 26 reports of the laptop's battery overheating, including five reports of minor burns and one report of smoke inhalation, as well as 17 reports of minor damage to nearby personal property.

Consumer contact

Apple at 800-275-2273 anytime, or online at www.apple.com, click on support, then “15-inch MacBook Pro Battery Recall Program” at the bottom of the page for more information.

Recall history and context

Apple appears in 6 CPSC recalls on record. See all Apple recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

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