Recall Radar

Apple Recalls Travel Adapter Kits and Plugs Due to Risk of Electric Shock

Recall 16-106 · February 18, 2016 · Apple

What to doConsumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.

Read the official CPSC notice

Recall at a glance

Recall number
16-106 (CPSC)
Recall date
February 18, 2016
Brand
Apple
Category
Power banks, chargers and batteries
Products
AC adapter kits and plug adapters
Hazard
Risk of Electric Shock
Hazard type
Electric shock
Remedy
Replace
Units
About 814,000 (In addition, about 81,000 were sold in Canada)
Made in
China
Last updated by CPSC
February 18, 2016

What was recalled

This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics: Australia/New Zealand/Argentina - flat angled blades Brazil - round thin pins Continental Europe - round thin pins, slightly slanted inward Korea - round thick pins Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA).

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • AC adapter kits and plug adapters · About 814,000 (In addition, about 81,000 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Apple stores and other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30.; Apple, of Cupertino, Calif..

Injuries or incidents reported

Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.

Consumer contact

Apple at 800-275-2273 any time, or online at www.apple.com and click on AC Wall Plug Adapter Recall Program for more information.

Recall history and context

Apple appears in 6 CPSC recalls on record. See all Apple recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

AC adapter kits and plug adapters (About 814,000 (In addition, about 81,000 were sold in Canada) units). This recall involves Apple World Travel Adapter Kits and wall plug adapters.

Why was it recalled?

CPSC lists the reason as: Risk of Electric Shock.

What should I do if I own one?

Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 18, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.