Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard
Recall at a glance
- Recall number
- 19-060 (CPSC)
- Recall date
- February 6, 2019
- Brand
- Dell
- Category
- Power banks, chargers and batteries
- Products
- Hybrid Power Adapters sold with Power Banks
- Hazard
- Shock Hazard
- Hazard type
- Electric shock
- Remedy
- Replace
- Units
- About 8,900 (in addition, about 475 were sold in Canada)
- Made in
- China
- Last updated by CPSC
- February 6, 2019
What was recalled
This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Hybrid Power Adapters sold with Power Banks · About 8,900 (in addition, about 475 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200.; Lite-On Technology Corporation of Taipei, Taiwan; Dell Inc. of Round Rock, Texas.
Injuries or incidents reported
Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
Consumer contact
Dell toll-free at 855-305-9057 anytime or online at www.dellproduct.com , click Lookup, and enter the first 20 characters of the manufacture code without the dashes.
Recall history and context
Dell appears in 4 CPSC recalls on record. See all Dell recalls.
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Hybrid Power Adapters sold with Power Banks (About 8,900 (in addition, about 475 were sold in Canada) units). This recall involves Dell hybrid power adapters sold with power banks.
Why was it recalled?
CPSC lists the reason as: Shock Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
More recalls from Dell
- Dell Recall of Notebook Computer Batteries
August 15, 2006 · Dell · Power banks, chargers and batteriesThe recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620…
- CPSC, Dell Announce Recall of Notebook Computer Batteries
December 16, 2005 · Dell · Power banks, chargers and batteriesThe recalled batteries were sold with the following Dell notebook computers: Latitude™ D410, D505, D510, D600, D610, D800, D810; Inspiron™ 510M, 600M, 6000, 8600, 9200…
- CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers
July 1, 2004 · Dell · Power banks, chargers and batteriesSold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell,"…
Similar recalls in power banks, chargers and batteries
- The Blue Cactus Company Reclining Chair Battery Packs Recalled
September 24, 2026 · The Blue Cactus Company Reclining Chair Battery Packs · Power banks, chargers and batteriesThis recall involves The Blue Cactus Company Reclining Chair 2500 mAh battery packs with model number RWX-RBP02. The battery packs are black with the brand logo and…
- NEWDERY Power Banks Recalled
September 24, 2026 · NEWDERY Power Banks · Power banks, chargers and batteriesThis recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and…
- Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks
September 3, 2026 · Truststone · Power banks, chargers and batteriesThis recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their…
- Goal Zero Recalls YETI 3000X Power Stations
August 20, 2026 · Goal Zero · Power banks, chargers and batteriesThis recall involves Goal Zero's YETI 3000X power stations. The silver and black portable power stations measure about 24.4 inches high, 18.5 inches wide and 22.3 inches…
- A2batt Recalls EEMB Lithium Coin Battery Chargers
August 6, 2026 · A2batt · Power banks, chargers and batteriesThis recall involves EEMB Lithium-ion Coin Battery Chargers with Rechargeable 2032 Batteries, model SKLC-0420-0040. The product includes the charger, four rechargeable…
- Flaunt Recalls Magsafe Battery Chargers
July 9, 2026 · Flaunt · Power banks, chargers and batteriesThis recall involves the Flaunt MagSafe Battery Charger power banks with model number E33A. "FLAUNT" is engraved on the front right side of the power bank and there is a…
Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 6, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.