Dell Recall of Notebook Computer Batteries Due To Fire Hazard

Recall at a glance

What was recalled

The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron™ 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; Dell Precision™ M20, M60, M70 and M90 mobile workstations; and XPS,™ XPS Gen2, XPS M170 and XPS M1710. "Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Dell-branded lithium-ion batteries made with cells manufactured by Sony · About 2.7 million battery packs (an additional 1.5 million battery packs were sold outside the U.S.) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Dell's Web site, phone and direct sales as part of a service replacement program, and catalogs from April 2004 through July 2006. The computers with these batteries sold for between $500 and $2850 and individual batteries sold for between $60 and $180.; Sony Energy Devices Corp., of Japan; Dell Inc., of Round Rock, Texas.

Injuries or incidents reported

Dell has received six reports of batteries overheating, resulting in property damage to furniture and personal effects. No injuries have been reported.

Consumer contact

For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, log on to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.

Recall history and context

Dell appears in 4 CPSC recalls on record. See all Dell recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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